If you reach out to ask for mental health support from a government agency, chances are you will be asked to wait for weeks, sometimes even months to get that much needed help. For someone who is at risk, this could be fatal. The government agency gave Wysa to everyone who contacted them as a place where they could access some level of support immediately while they waited for more expert support to arrive. Wysa, thus was able to talk to and help manage stress levels of at-risk users.